Overview

We're MAD Performance, a basketball academy offering training, programs, and resources through our website and services. By using our site, signing up for classes, or booking sessions, you agree to these simple terms. If you don't agree, please don't use our services.

These terms apply to everyone—players, parents, coaches, or visitors. We may update these terms periodically by posting the revised version on our site. It's your responsibility to review them regularly. Your continued use of our services after any updates means you accept the changes.

Our site is built on a platform like Wix, but that doesn't affect your agreement with us.

 

1. Who can Use Our Services

You must be at least 18 (or the age of majority where you live) to use our site, or if you're younger, a parent or guardian must agree and supervise. Minors need adult consent.

Don't use our services for anything illegal. No sharing viruses, spam, or harmful stuff. Breaking these rules may result in immediate suspension of your access.

 

2. Our Rights and Your Responsibilities

We reserve the right to decline service to any individual at our discretion.

Your info (like emails or feedback) might travel over the internet unencrypted, except for payment details, which we always secure.

Don't copy, share, or sell our content without our written permission. Headings here are just for easy reading—they don't change the meaning.

 

3. Info on Our Site

Our site has general info about our academy, but it's not perfect or always up-to-date. Don't base big decisions just on it—double-check with us or other sources. Past info is for reference only. We may update the site from time to time, but you should stay informed of any changes.

 

4. Changes to Services and Fees

From time to time, we may adjust our programs, schedules, or pricing to better serve our community. We also reserve the right to modify, suspend, or discontinue services as needed. We appreciate your understanding of these occasional updates and won't hold you responsible for them.

 

5. Our Services

Our academy programs are available online or in-person, but spots are limited. Check our policies for cancellations or refunds.

We try to show accurate photos and details, but your screen might not match perfectly.

We may limit availability per person, area, or group to ensure fair access. Descriptions and prices are subject to adjustment at our discretion. We reserve the right to discontinue any program when necessary. Offers don't apply where they're not allowed.

We can't promise every session will be perfect or fix every issue.

 

6. Payments and Orders

We reserve the right to decline or cancel any booking at our discretion, such as in cases of duplicates or unusual activity. We'll make every effort to notify you via email or phone if this happens.

Keep your contact and payment info current so we can process bookings and reach you.

See our refund policy for more.

 

7. Third-Party Stuff

We might link to outside sites or tools. They're not our responsibility—we don't control or endorse them. Use them at your own risk, and read their terms.

 

8. Your Feedback and Comments

If you share ideas, reviews, or suggestions (online, email, or otherwise), we can use them freely—no payment or confidentiality required. We might edit or remove anything illegal, harmful, or against our rules.

Your shares can't break laws, hurt others' rights (like privacy or copyrights), or include viruses. Don't pretend to be someone else. You're fully responsible for what you post—we're not.

 

9. Your Privacy

How we handle your personal info is in our Privacy Policy at madperformance.com.au/privacy-policy.

 

10. Mistakes on Our Site

Typos or errors in descriptions, prices, or availability can happen. We reserve the right to correct such errors and adjust or cancel bookings accordingly, even after you've signed up, and we'll notify you if possible.

We don't have to update everything unless the law says so.

 

11. What You Can't Do

Besides other rules, no using our site or services to:
- Break laws or encourage others to.
- Steal ideas or harass anyone (based on race, gender, etc.).
- Share fake info, viruses, or spam.
- Track others without permission.
- Mess with our site's security.

We reserve the right to suspend your access for violating these guidelines.

 

12. No Guarantees; Our Liability

Our services come "as is"—they might glitch, pause, or not work perfectly. Results aren't guaranteed.

You're using everything at your own risk. We (including our team and partners) aren't liable for any damages, losses, or issues from using our services—even if we knew about risks. This includes indirect stuff like lost time or money.

Where law doesn't allow full limits, our responsibility is capped at the max allowed.

 

13. You Protect Us

If your actions break these terms or hurt someone, you agree to cover our costs, like legal fees, and defend us.

 

14. If Part Is Invalid

If any rule here can't be enforced by law, we'll tweak it to work and keep the rest as is.

 

15. Ending Our Agreement

You can stop anytime by telling us or quitting our services. We may terminate this agreement if we determine that you've violated any terms, without prior notice—you still owe any unpaid fees.

What happened before ending still counts.

 

16. Full Deal

These terms (plus our other policies) are the whole agreement. Our silence on a rule doesn't mean we waive it.

If there's confusion, it won't be twisted against us.

 

17. Australian Law Applies

These terms follow Australian law.

 

18. Updates

Check this page for the latest version. Continued use means you agree to changes.

 

19. Questions?

Email support@madperformance.com.au.